In March 2024 alone, UPI touched 13,440 million transactions, according to data from the National Payments Corporation of India.
“With the increase in adoption of digital payments, frauds related to this are expected to rise. More people are transacting online, and the pace of financial education and awareness has lagged the extent to which people are adopting digital modes of payment,” said Anil Tadimeti, Lead Strategy at Bureau, a company that provides fraud management solutions.
In terms of value, frauds have been detected primarily in the loan portfolios, with an amount involving Rs. 11,772 crores, which is 84% of the total amount involved last fiscal. Loan frauds include any activity that deceives the borrower or lender.
“This is a trend that will hopefully reduce overtime because a cleanup exercise has been invoked for a few years with regulatory and supervisory actions. So there is more intense scrutiny on accounts and even on legacy accounts,” Tadimeti said. Concerted efforts are made on an ongoing basis towards enhancing financial inclusion,along with awareness campaigns, particularly in the backdrop of increasing usage of digital transactions, the RBI said in its annual report released on Thursday.