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Facing ITR related problems? FAQs regarding ITR errors, e-verification issues


Income tax department has issued latest FAQs on filing of returns for people facing any issues. Income Tax Return is referred to as ITR. It is a regulated form that is used to inform the Income-tax Department of the specifics of an individual’s income received during a financial year and the taxes that were paid on that income.

Additionally, it permits carrying over losses and requesting a reimbursement from the income tax division. For filing returns for varied Status and Nature of income, multiple forms of income returns are required.

Latest FAQs from Income tax department

Question 1: Taxpayer getting error “SOMETHING WENT WRONG”

Resolution: Please update the profile completely & then start new filing (ONLINE) Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

Question 2: After login Taxpayer found all the slabs ” personal details/gross deduction/taxpayer/total tax liability etc.. I found greater variations in total tax liability, but I couldn’t edit any thing other than personal details.

Resolution: Kindy try again after clearing the cookies and cache memories and Start new filing for online mode.

Question 3: Taxpayer unable to e-verify “SUBMIT BUTTON NOT WORKING”

Resolution: Kindy try again after clearing the cookies and cache memories and Start new filing for online mode.

Question 4: Amount of Gross salary declared is less than the amount of gross salary declared in schedule TDS-1.

Resolution: If TDS is greater than salary, kindly disclose correct values of salary and TDS deducted and then file ITR.

Question 5: [#/ITR/ITR1/creationinfo/intermediatorycity:expected maxlength: 25,actual: 27]-please contact the developer of your utility with the error key.

Resolution: Please update the profile completely & then start new filing (ONLINE) Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

Question 6: Error.”SCHEMA ERROR OCCURRED WHILE SUBMITTING THE FORM”. Please try later.

Resolution: Please update the profile completely & then start new filing (ONLINE) Or, please edit and update Area/ City/ Locality under contact details and confirm and try filing ITR using draft file in Online or Offline.

Question 7: Unable to open tax paid & tax liability option.

Resolution: Kindly try again after clearing the cookies and cache memories and Start new filing for online mode.



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