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IBOS to measure and manage how buildings perform


The Royal Institution of Chartered Surveyors (RICS) – a leading industry body representing professionals across the country – has introduced a new framework – International Building Operation Standard or IBOS to improve building use, supporting more flexible work and putting people at the centre of decisions.

According to a statement the new framework helps organisations collect data on buildings to help meet sustainability and wellness targets. It says it adds a new dimension – user experience, and goes beyond traditional building performance assessments.

RICS in the statement said it will provide organisations an interactive easy-to-use framework, supported by an assessment tool, to measure and benchmark building performance, by collecting consistent data to satisfy the latest needs of occupiers, investors, advisors and end users.

As COVID flipped how we interact with commercial property on its head, and people are starting to consider returning to work, IBOS is set to support organisations in attracting people back to the workplace, by delivering confidence for end users that the building they’re in, is supporting their wellness, and benchmarking success against driving down the commercial sector’s carbon footprint.

IBOS can be applied irrespective of the type of property or its location. It provides a clear definition of the data that organisations need to capture to create consistency in building operations and benchmarks services to determine the level of performance across the five pillars.

The five pillars look at a number of elements, but importantly people’s wellbeing, the social impact of the building, the flexibility of the building, lifecycle costs, and temperature, air quality and health and safety. These areas are defined under the categories of Compliant, Functional, Economic, Sustainable, Performing.

Paul Bagust, Head of Land and Property Standards in a statement said, “The way buildings are used is changing. Environmental concerns have come to the fore; attitudes to health and wellbeing are evolving rapidly; expectations of the workplace are far more sophisticated. We must take a broader approach to decision making in the way we use property. IBOS will address how organisations work with their buildings by creating consistency on cost elements for workspace, people and technology to optimise the value for all concerned.”

The standard will be supported by a free self-assessment tool in the first half of 2022, which allows firms and organisations to understand how their building is currently performing, providing simple results which will help influence future business decisions.



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